Appliances
Beats Headphones
Free Shipping on Thousands of Products
Award-Winning Customer Service

TheBolt

The official blog of Abt Electronics & Appliances

Posts Tagged ‘warranty’

Abt Post Sales Specialties

Friday, February 18th, 2011

Abt Electronics was featured in a recent article on WarrantyWeek.com.  We here at Abt are known for our great selection and award winning customer service, but what a lot of people don’t know is that our service, extends post sale.  When it comes to servicing our electronics and appliances we are with our customers every step of the way.  If you are from the Chicagoland area we service our own products with our own professional service team.  If you are buying outside the Chicagoland area, service contracts covering Abt purchases are sold by SquareTrade, and service calls are handled by SquareTrade’s call center.  Our mutual business ethics with SquareTrade allow our customers to trust us with their investments and our services.

For full information, visit WarrantyWeek’s article on Abt.

Bosch’s Extended 10 Year Motor Warranty Plan

Tuesday, October 5th, 2010

bosch

The founder of the Bosch Company, Robert Bosch once said, “I would rather lose money than the trust of my customers”.  In keeping with that company mantra, Bosch was pleased to announce their new extended 10 year motor warranty on their line of Bosch Vision washers and dryers.

In doing so, Bosch believes that the high quality motor used in their Vision products fully meets the high quality standards and traditions of the company.  The extended warranty is effective on those Vision washers and dryers purchased after April 1st, 2010.  This means, if you purchased and had a unit delivered after that date, the unit’s internal main motor is covered if a replacement is needed. If you own a Vision unit and would like to know more about the warranty, give us a call at 888-228-5800.

-Nick E.

So You Bought An Appliance. Now What?

Wednesday, September 29th, 2010

You’ve just taken possession of your new appliance. Congratulations! The first thing to do is find the warranty card, fill out the necessary information, mail it to the manufacturer. After all the time you spent picking which product you wanted, don’t you want to know how to get the best use out of it? Grab a cup of tea or a glass of soda and learn about all the wonderful things your new toy can do for you.

The appliances we use today are much more advanced than ones made years ago. There are water-saving features with dishwashers and washing machines, and “energy-saving” is the buzzword for refrigerators and cooking appliances.

Here are just a few helpful hints I’d like to share with you.

- Dishwashers and washers require less soap than your old units. The soap dispensers in dishwashers do not need to be filled all the way, and too much soap leaves a white powdery film.
- Using a rinse-aid in the dishwasher helps the dishes to dry faster, leaves less spots and is recommended by the manufacturer.
- If the washing machine says to use HE soap, purchase only that kind. It is created just for these machines and a very small amount is required. More doesn’t always mean better (it only applies to chocolate and sleep).
- If you’ve gotten a refrigerator, be advised that it takes up to 24 hours for it to “settle” and know that it’s in a new home. This would be a good time to remove any tape holding parts in place, because if you wait until later it may not come off and I speak from experience…years of experience.
- Since we’re talking about refrigerators, stainless steel seems to be popular with a lot of folks. The biggest problem (granted, it’s cosmetic) is fingerprints. We have a premium stainless steel cleaner that works like a charm on those handprints. It’s Eco-friendly, made by Bayes and is only $9.95. They also make Eco-friendly cleaners for glass, ceramic, enamel, granite, marble, natural stone surfaces, barbeque cleaner and protectant, wood and bamboo cleaner, and even leather upholstery. All these products are only $9.95 for 125-175L per bottle.
- If you need a special part, our Appliance Parts Department can order any part for your appliance.

For more information, please contact our appliance service department or speak with a customer service representative through our live chat tool.

-Diane L.

Protect Your Purchase

Thursday, November 5th, 2009

Abt warranties are an important part of every purchase. They will protect your appliance or electronic after the manufacturers warranty is long gone. Ideally, nothing will ever go wrong with your purchase, but that’s not always the case. Many times you will run into difficulty and not want to be faced with the cost of a service call.

After speaking with Steve P., an internet sales specialist, he let me know that the warranty for many products costs less than a service call. It pays to have the warranty because parts can be expensive. When you have the Abt warranty, you will not have to incur the extra cost for parts if they become necessary.

Rafael P., another internet sales specialist conveyed that it’s always reassuring to have the “peace of mind” that the warranty brings. Knowing that many people don’t have the extra money that they used to due to the country’s economic condition, paying for service is one less thing to worry about.

Any of the internet sales, phone sales, or in-store sales specialists can guide you through the warranty buying process. A great benefit to the Abt warranty is that you will never have to manage paperwork. Both Abt and the warranty company keep detailed records of your purchase and warranty; eliminating the fear of losing valuable paperwork. Call or come in and speak with someone about an Abt warranty for your next purchase.

-Kelly B.