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Do You Use Your Phone To Shop?

According to Retail Customer Experience, 15% of consumers use their phone to make purchases.  This includes using their phone to verify product ability, competitively price items while at a store, and create shopping lists.  Out of the respondents, two thirds like the idea of self-scanning their items to avoid checkout lines, while one fourth of respondents would like to use their phones to get coupons and store specials.  The main complaints of…

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