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e-tailing

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e-Tailing Visits Abt Electronics

Established in 1993, e-tailing.com annually conducts website mystery shopping on 100 various ecommerce sites.  This includes extensive online consumer research to understand what works for industry-leading retailers.  Earlier this week,  Abt had the pleasure of hosting e-tailing.com and their film crew as they toured our retail location.…

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Events Products Technology News

Abt's Award Winning Service

This week results of the e-tailing group’s 13th Annual Mystery Shopping Study names Abt Electronics as one of the Top 9 best online customer service.  They conducted secret shopping of 100 online merchants. The explanation that, “These merchants understand that efficiency and convenience are essential to deliver a best-in-class online shopping experience” was part of the the result for our belonging in the  Top 9.  We were even voted with higher customer satisfaction…

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