Abt has over 250 staff members working in the field, including delivery crews, service techs, custom audio video installers, etc… These groups make over a thousand calls into customer’s homes each day. This morning, there was an unannounced meeting for them in our atrium. The meeting covered customer feedback, general policies, and ways to ensure that Abt’s goal of complete customer satisfaction is met every time they step into your home. -Kelly…
Today, Jon and Ricky Abt, along with a about a hundred employees, were proud to celebrate one of Abt’s long-standing employees, Wayne Tolzien. He celebrated his 34th anniversary with the company today. Both Wayne and Ricky spoke for a few minutes about some fond memories of the past 34 years before enjoying some delicious celebration cake from a nearby bakery. -Kelly B.…
Thanks to award-winning customer service, pre- and post-sales support, as well as our 74 years of honest to goodness hard work, Abt is an accredited Better Business Bureau online business. You can trust Abt.com to be here for you throughout every step of your purchase. We will be here to answer questions, fulfill warranties, and provide technical support for the life of your appliances and electronics. Abt is a long-standing Better Business…
Ryan Deutsch, vice president, emerging media, for StrongMail Systems, made his way to Abt on April 16th to buy a microwave—an appliance he thought was part of the appliance rebate program from the government. He quickly realized that April 16th was not an ordinary day at Abt. He shared his experience on his blog. To read the story, click here. If you have a story about your experience at Abt, I want…
Abt’s employees work 24 hours a day to keep day-to-day operations running at the high standards set by generations of the Abt family. Most day employees arrive between 3-9am, although employees come and go all day and night long. Thursday began like most, with one major exception: at 8:30am Ross Haskell, the director of marketing at Bold Software, and a production crew came in to spend the day taping a video for…
Thank you, Abt customers. Because you gave feedback using Bizrate and Shopzilla surveys for your purchases, Abt won the BizRate 2009 Circle of Excellence award. “It’s quite humbling that our customers have taken the time to acknowledge our commitment to overall , a goal of ours since 1936,” Jon Abt. Out of five thousand companies in the BizRate Research network, Abt ranked in the top 3%. Customers rated our performance in seven…
Sunday, August 23, 2009 Abt Electronics hosted our 6th Kids Day, and what a success it was! The turn out was amazing. We scheduled the event from 12-4 with crafts and goodies planned for all who attended. According to Customer Service Manager Cari Boyk, the event drew over 160 kids from all over the area. She said we ran out of goodie bags by 3:30. For the next event we can only…
