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customer service

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customer service rep sitting at desk and wearing headset

Part of what makes Abt such a great place to shop is our commitment to customer service, from helping you pick out the perfect product to offering free post-purchase tech support. In fact, our service is one of the main reasons that the world’s favorite consumer magazine has chosen us as a top place to buy appliances, nine years running. But many of our customers may not know about all the ways…

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Live Chat – Talk To Abt Customer Service on the Computer

Have you ever seen this icon and wonder what it is? Live chat is a cool way to contact a Live Sales or Customer Service person via your computer. They are there to answer any questions you may have in regard to placing an order or for an order already placed. The Sales department on Live Chat can answer just about any question you may have about the many products we have…

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Abt.com is a Better Business Bureau Online Business

Thanks to award-winning customer service, pre- and post-sales support, as well as our 74 years of honest to goodness hard work, Abt is an accredited Better Business Bureau online business. You can trust Abt.com to be here for you throughout every step of your purchase. We will be here to answer questions, fulfill warranties, and provide technical support for the life of your appliances and electronics. Abt is a long-standing Better Business…

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Thank You From Abt

Thank you, Abt customers. Because you gave feedback using Bizrate and Shopzilla surveys for your purchases, Abt won the BizRate 2009 Circle of Excellence award. “It’s quite humbling that our customers have taken the time to acknowledge our commitment to overall , a goal of ours since 1936,” Jon Abt. Out of five thousand companies in the BizRate Research network, Abt ranked in the top 3%. Customers rated our performance in seven…

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