We have been receiving numerous calls lately with customers inquiring about the quality of their TV. Customers who have purchased a Samsung TV have noticed the information window in the corner of their screen shows “60HZ.” Customers are concerned that their 120HZ Samsung TV is not operating at optimum performance. No need to worry, the explanation is simple.
The information window stating “60HZ” is referencing the incoming signal of the program, not the refresh rate of the TV. When the Samsung TV receives the signal the refresh rate doubles, providing a smoother, more fluid image.