Learning Center

Live Chat – Talk To Abt Customer Service on the Computer

Have you ever seen this icon Live Chatand wonder what it is? Live chat is a cool way to contact a Live Sales or Customer Service person via your computer. They are there to answer any questions you may have in regard to placing an order or for an order already placed. The Sales department on Live Chat can answer just about any question you may have about the many products we have on our website. They cannot take an order via Live Chat but can help in placing an order via Live Chat. Our Customer Service on Live chat can help answer just about any question you may have about an order you may have placed. Unfortunately, at this time they are unable to take Live Chat requests for Appliance or Electronics Service. For that, you would need to contact them via the phone at 847-967-8830.

So next time you are online and have a question for Abt you can just click on our Live Chat feature and have your question answered there.

-Neil K.

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  • Reply
    September 17, 2022 at 4:34 pm

    I spoke to a sales rep yesterday who told me what part number to buy for the frame and to install my new microwave to replace my old one in the wall my model number is peb7227dl4bb. Could you please give me the part number again

    • Reply
      Michelle Stephens
      September 28, 2022 at 10:39 am


      Thank you for reaching out! If you are looking for a particular trim kit, our customer service team can help. Please call 847-954-4100 for assistance.

  • Reply
    August 24, 2023 at 7:42 pm


    • Reply
      Sean Ryan
      August 25, 2023 at 12:47 pm

      Hi Larry! Our team is happy to help. Give us a call at 847-954-4100 or chat with us live online. To chat with us or find more assistance from our specialists, check out our help center.

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