How to Contact Us

Most of our customers and fans know about Abt primarily because of our brick & mortar location. Our Chicagoland store is both literally and figuratively the foundation of our business. We appreciate every one that visits us every day—some making the trek from out of state—but we know that many of you are feeling anxious about public interactions these days. So, we want to make sure everyone knows how easy it is to contact Abt via other methods.

Call Us

You can reach us by phone at 800-228-5800 or 847-967-8830. Our phone lines are open from 8:30 a.m. to 9:00 p.m Monday through Friday; 9:00 a.m. to 7:30 p.m. on Saturdays; and 10:30 a.m. to 6:30 p.m. on Sundays (all times are in CST).

Chat With Us

Many of our customers don’t know about our online chat function. With just a few clicks, you can easily start up a chat with representatives from our sales and service departments. So whether you’re looking to buy a new TV or need to schedule a service call on your refrigerator, you can do it without ever coming into the store or even picking up the phone. Abt’s online chat is a great option for those of you whose work might prevent them from being able to easily make a phone call during the day. To open a chat window, click on the speech bubble icon on the lower right of any page at (or simply click the image below).

You can click the speech bubble icon in the lower right corner of any page at to open a chat window.


If you have a question that doesn’t need immediate attention, or if you want to get us a message after store hours, feel free to send us an email. Click here to fill out the email form, which will direct your message to the most suitable department, and we’ll get back to you as soon as possible. We do try to promptly respond to all email inquiries, but there may be a longer delay through this method.

Social Media

If social networks are your preferred method of communication, you’ll be able to contact us there as well. Shoot us a direct message on Facebook, Instagram, or Twitter, and we can chat about your issues that way.

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