Our fleet departments had a meeting the other morning with the Abt family to get ready for the summer. Our fleet, which includes deliverymen, installers and servicemen, went over preparations for dealing with a potential grueling summer and how to continue providing customer satisfaction. With 240 trucks in the fleet and 210 going out at any given day, making 1,000 stops a day, our staff works from 5-6 days a week, sometimes 12 hours a day. When it comes to deliveries and service calls, our staff does not come back to the store until everything has been done to finish the job.
If you are planning on getting an item serviced or making a purchase from Abt and are in the Chicagoland area, rest assured your products are in good hands.