Lots can be said about Santa during the holiday season, but we here at Abt have our own holiday delivery people: our shipping department. For the Black Friday weekend everyone in the department had a little extra coffee and little less sleep to get each and every order picked, wrapped up and shipped out. Packages from across the country needed to make their way to their respective owners and the department pushed their efforts to the limit. Even with some difficulties.
“Well, where do I begin?” chuckled Eric R. from Abt’s shipping department when asked if they ran into any problems. “There was about a 60% increase in sales from last year and we were doing everything we could to get those packages out and delivered in time.”
Everything including working with our own IT Department to learn from any of this year’s difficulties to tweak our shipping system and adapt to any future problems or delays.
At Abt, we pride ourselves on having all our workers work solely in our building. We don’t outsource and that’s because good customer service and satisfaction comes from hard work you can see and trust. Special thanks to all those in the department, who went above and beyond the call of duty to make sure our customers get their holiday gifts.