Briggs & Riley - Bags, Luggage & Travel Accessories
Free Shipping on Thousands of Products
Award-Winning Customer Service


The official blog of Abt Electronics & Appliances

Abt's Award Winning Service

This week results of the e-tailing group’s 13th Annual Mystery Shopping Study names Abt Electronics as one of the Top 9 best online customer service.  They conducted secret shopping of 100 online merchants. The explanation that, “These merchants understand that efficiency and convenience are essential to deliver a best-in-class online shopping experience” was part of the the result for our belonging in the  Top 9.  We were even voted with higher customer satisfaction than larger retail sites like and

In addition to that, other requirements for superior quality involved overall satisfaction with timely deliveries, simplicity in finding products and answers, and Abt representatives fully knowing product  info when our toll free number is called.

We here at Abt are very pleased to hear the news and will continue our award winning customer service.

Share on FacebookTweet about this on TwitterPin on PinterestShare on Google+Email this to someone

Tags: , , ,

Leave a Reply


sign up for our newsletter
Join our email list & enter for a chance to win a $500 Abt gift card.
Connect with