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TheBolt

The official blog of Abt Electronics & Appliances

Posts Tagged ‘Service Techs’

Abt's Drivers Discuss Customer Service!

Tuesday, May 25th, 2010

Abt has over 250 staff members working in the field, including delivery crews, service techs, custom audio video installers, etc… These groups make over a thousand calls into customer’s homes each day. This morning, there was an unannounced meeting for them in our atrium. The meeting covered customer feedback, general policies, and ways to ensure that Abt’s goal of complete customer satisfaction is met every time they step into your home.

-Kelly B.