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TheBolt

The official blog of Abt Electronics & Appliances

Posts Tagged ‘live chat’

Live Chat – Talk To Abt Customer Service on the Computer

Tuesday, May 17th, 2011

Have you ever seen this icon Live Chatand wonder what it is? Live chat is a cool way to contact a Live Sales or Customer Service person via your computer. They are there to answer any questions you may have in regard to placing an order or for an order already placed. The Sales department on Live Chat can answer just about any question you may have about the many products we have on our website. They cannot take an order via Live Chat but can help in placing an order via Live Chat. Our Customer Service on Live chat can help answer just about any question you may have about an order you may have placed. Unfortunately, at this time they are unable to take Live Chat requests for Appliance or Electronics Service. For that you would need to contact them via the phone at 847-967-8830.

So next time you are online and have a question for Abt you can just click on our Live Chat feature and have your question answered there.

-Neil K.

We Train for You

Wednesday, March 24th, 2010

Technology is ever changing, so Abt holds training sessions on all the products that we sell. I spoke to Pete R., an Abt sales specialist in charge of setting up manufacturer training sessions, he told me, “It is essential for Abt sales specialists to have the latest product information and stay up-to-date on manufacturer rebates. Product training is the only way to keep current and remain the most knowledgeable sales specialists in the industry.”

To speak with an Abt sales specialists on up-to-date product information, call 888.228.5800 or 847.967.8830, stop by the showroom, or chat online via web-based live chat.

-Kelly B.

Happy Holidays

Thursday, December 24th, 2009

From everyone at Abt, we wish you a happy and healthy holiday season.

 

We are here to assist you in the store, on the phone, or via live chat until 6 p.m. this evening.

 

The Abt’s showroom, phone sales, and live chat will be closed on December 25, but our website is always open!

 

Again, Happy Holidays from the Abt Family to you!

 

-Kelly B.