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TheBolt

The official blog of Abt Electronics & Appliances

Posts Tagged ‘Dishwasher’

Dishwasher Not Cleaning Properly? You May Need to Change Your Soap.

Friday, January 28th, 2011

If you aren’t familiar, 16 states, including our home state of Illinois, passed a law banning soaps with phosphates in hopes of eliminating environmental damages.  Phosphates are known to enhance the cleaning performance of dishwashers by breaking down food particles and leaving your kitchen items clean but they are also known to be a fertilizer for algae.  If an over abundance of algae makes it into the water systems, aquatic life can become endangered.

We recently have been receiving a large volume of calls from customers informing us that the dishwasher they purchased through us, hasn’t been cleaning their dishes as well as it used to.  Since the ban began in July of 2010, stores were allowed to sell their remaining soaps that carried phosphates until their inventory ran out.  Customers now are beginning to feel the effects.

In releases from several major appliance manufacturers, they have a list of changes that can be made to get your dishes back to being clean.  Options include such actions as place dirtier items towards the middle of the unit, load silverware handles down and change your cleaner to an all-in-one option.

For more information check out the official Phosphate Free Detergent News release.

-Nick E.

General Electric Recall

Wednesday, October 27th, 2010

General Electric Company (GE) has released an announcement of a recall of 174,000 GE Profile and GE Monogram Dishwashers, manufactured between July 2003 to December 2006.

Water condensation has been discovered to leak onto the electronic control board which can end up causing a short circuit and resulting in an overheated connector.  GE will provide a free repair to consumers who have a unit affected by the recall.  Consumers who wish to replace the unit will be offered a $200 rebate for any new GE Profile unit or $400 for any new GE Monogram.

To find out please visit GE’s  safety recall page and enter your model and serial number.  GE can also be reached at their recall hotline at 877-275-6840 Monday through Friday, 8 a.m. – 5 p.m.

So You Bought An Appliance. Now What?

Wednesday, September 29th, 2010

You’ve just taken possession of your new appliance. Congratulations! The first thing to do is find the warranty card, fill out the necessary information, mail it to the manufacturer. After all the time you spent picking which product you wanted, don’t you want to know how to get the best use out of it? Grab a cup of tea or a glass of soda and learn about all the wonderful things your new toy can do for you.

The appliances we use today are much more advanced than ones made years ago. There are water-saving features with dishwashers and washing machines, and “energy-saving” is the buzzword for refrigerators and cooking appliances.

Here are just a few helpful hints I’d like to share with you.

- Dishwashers and washers require less soap than your old units. The soap dispensers in dishwashers do not need to be filled all the way, and too much soap leaves a white powdery film.
- Using a rinse-aid in the dishwasher helps the dishes to dry faster, leaves less spots and is recommended by the manufacturer.
- If the washing machine says to use HE soap, purchase only that kind. It is created just for these machines and a very small amount is required. More doesn’t always mean better (it only applies to chocolate and sleep).
- If you’ve gotten a refrigerator, be advised that it takes up to 24 hours for it to “settle” and know that it’s in a new home. This would be a good time to remove any tape holding parts in place, because if you wait until later it may not come off and I speak from experience…years of experience.
- Since we’re talking about refrigerators, stainless steel seems to be popular with a lot of folks. The biggest problem (granted, it’s cosmetic) is fingerprints. We have a premium stainless steel cleaner that works like a charm on those handprints. It’s Eco-friendly, made by Bayes and is only $9.95. They also make Eco-friendly cleaners for glass, ceramic, enamel, granite, marble, natural stone surfaces, barbeque cleaner and protectant, wood and bamboo cleaner, and even leather upholstery. All these products are only $9.95 for 125-175L per bottle.
- If you need a special part, our Appliance Parts Department can order any part for your appliance.

For more information, please contact our appliance service department or speak with a customer service representative through our live chat tool.

-Diane L.

IL Appliance Rebate Part Two – September 24

Thursday, September 9th, 2010

Are you ready for Round 2?  Here at Abt, we definitely are!  For one day only (Friday, September 24th), you can be one of thousands of IL residents to use part of the remaining $3 million in stimulus funds.  Illinois residents can receive 15% instantly (up to $250 per category) on Energy-Star qualified appliances.  Just like the Cash for Appliances Day in April, this money is given out first come, first serve.  Below are some things you will need to know about this program.

  • Promotion takes place on Friday, September 24th.  Once the funds are gone, they are gone.
  • Abt opens at 7am, with tickets being processed at 8am.
  • A 15% off instant discount, up to $250.  Customers may receive one rebate for each product category.
  • Only for Energy-Star qualified appliances (refrigerators, freezers, clothes washers, and dishwashers).
  • Rebate only available to IL residents who are replacing their existing appliance.  Customer will sign a Terms & Conditions sheet certifying the purchase is for a replacement.
  • Residential customers only.  Customers paying with a corporate credit card, check or buying account are not eligible.
  • Program is for in-store sales only.  No online sales or phone-in sales.
  • One appliance per category per visit.
  • Disabled individuals who are unable to physically make their purchase in-store may order over the phone.
  • If you have any questions, please contact us at 888.228.5800 or leave a comment below.  For more information, you can visit the IL Department of Commerce site or this Chicago Sun-Times article.

    -Jennifer A.

    Maytag Recall

    Tuesday, June 8th, 2010

    Maytag has issued a recall for some of their dishwashers. Contact Abt for recall service on your dishwasher. Maytag strongly urges you to discontinue using the dishwashers under the recall and unplug them due to a fire hazard. The dishwasher requires a new heating element. It can be repaired by Abt or you can contact Maytag for a $100-$200 credit towards a new dishwasher.

    Maytag Recalls Dishwashers Due to Fire Hazard

    WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

    Name of Product: Dishwashers

    Units: About 1.7 million in the United States

    Manufacturer: Maytag Corp. of Newton, Iowa or Maytag Corp. of Benton Harbor, Mich.
    Hazard: An electrical failure in the dishwasher’s heating element can pose a serious fire hazard.
    Incidents/Injuries: Maytag has received 12 reports of dishwasher heating element failures that resulted in fires and dishwasher damage, including one report of extensive kitchen damage from a fire. No injuries have been reported.

    Description: The recall includes Maytag®, Amana®, Jenn-Air®, Admiral®, Magic Chef®, Performa by Maytag® and Crosley® brand dishwashers with plastic tubs and certain serial numbers. The affected dishwashers were manufactured with black, bisque, white, silver and stainless steel front panels. The brand name is printed on the front of the dishwasher. The model and serial numbers are printed on a label located inside the plastic tub on a tag near the left side of the door opening. Serial numbers will start or end with one of the following sequences.

    For details on the recall, please visit Abt’s recall page.

    Information taken from http://www.cpsc.gov/cpscpub/prerel/prhtml10/10255.html .

    -Kelly B.

    Win With Abt and Frigidaire

    Thursday, September 3rd, 2009

    Are all of your appliances out-dated, falling apart, older than the willow tree in your front yard?

    Don’t hold back! Tell us why you think you deserve to win the Frigidaire Ultimate Kitchen Makeover Contest. You have the opportunity to let us know why your kitchen needs a makeover.

    Abt Electronics and Frigidaire are giving you the opportunity to let us know, in 150 words or less, why you deserve a dream appliance makeover. Your entry must be in before September 30, 2009 and it must be non-fiction.

    The contest will be judged based on the following criteria:
    Inspirational=50%
    Insightful= 25%
    Originality=25%

    The grand prize consists of:
    1 Professional Frigidaire Side-by-Side Refrigerator
    1 Professional Frigidaire Dishwasher
    1 Professional Free Standing Range
    1 Professional Over-the-Range Microwave

    To enter the Frigidaire Ultimate Kitchen Makeover Contest and for all the rules Click Here

    -Kelly B.