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	<title>Abt Technology Blog &#187; customer service</title>
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	<description>News on Sales, Events and Hot Products at Abt</description>
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		<title>Challenge The Abt Experts</title>
		<link>http://blog.abt.com/2012/04/challenge-the-abt-experts/</link>
		<comments>http://blog.abt.com/2012/04/challenge-the-abt-experts/#comments</comments>
		<pubDate>Mon, 09 Apr 2012 19:32:55 +0000</pubDate>
		<dc:creator>nicke</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[abt electronics]]></category>
		<category><![CDATA[customer service]]></category>

		<guid isPermaLink="false">http://blog.abt.com/?p=9888</guid>
		<description><![CDATA[With 37 acres and 1,100 employed experts, Abt has an unbelievably massive amount of knowledge on-hand about anything and everything we have on our shelves. Whether you need help installing your dishwasher, setting up your surround sound or configuring your wireless home network, the Abt experts are at your disposal. The problem is, not everyone [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Forbes Praises Independent Retailers</title>
		<link>http://blog.abt.com/2011/10/forbes-praises-independent-retailers/</link>
		<comments>http://blog.abt.com/2011/10/forbes-praises-independent-retailers/#comments</comments>
		<pubDate>Sun, 30 Oct 2011 17:22:49 +0000</pubDate>
		<dc:creator>nicke</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[abt]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[forbes.com]]></category>

		<guid isPermaLink="false">http://blog.abt.com/?p=8675</guid>
		<description><![CDATA[Forbes.com released an article about the benefits a consumer has while shopping at an independent retailer over a “big box” chain store.  “New research shows that where once shoppers would research items online and then buy in stores, the opposite is now true. Consumers are using physical stores as showrooms and then buying online to [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Live Chat &#8211; Talk To Abt Customer Service on the Computer</title>
		<link>http://blog.abt.com/2011/05/live-chat-talk-to-abt-customer-service-on-the-computer/</link>
		<comments>http://blog.abt.com/2011/05/live-chat-talk-to-abt-customer-service-on-the-computer/#comments</comments>
		<pubDate>Tue, 17 May 2011 18:27:45 +0000</pubDate>
		<dc:creator>blambert</dc:creator>
				<category><![CDATA[Learning Center]]></category>
		<category><![CDATA[Bold Chat]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[live chat]]></category>
		<category><![CDATA[service]]></category>

		<guid isPermaLink="false">http://www.abt.com/blog/?p=7431</guid>
		<description><![CDATA[Have you ever seen this icon and wonder what it is? Live chat is a cool way to contact a Live Sales or Customer Service person via your computer. They are there to answer any questions you may have in regard to placing an order or for an order already placed. The Sales department on [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>A Special Thanks, from Our Customers</title>
		<link>http://blog.abt.com/2011/04/a-special-thanks-from-our-customers/</link>
		<comments>http://blog.abt.com/2011/04/a-special-thanks-from-our-customers/#comments</comments>
		<pubDate>Tue, 05 Apr 2011 13:40:52 +0000</pubDate>
		<dc:creator>nicke</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Learning Center]]></category>
		<category><![CDATA[Products]]></category>
		<category><![CDATA[customer service]]></category>

		<guid isPermaLink="false">http://www.abt.com/blog/?p=7087</guid>
		<description><![CDATA[Our appliance service department was pleased to find out our technicians did a great job on a recent repair visit.  We get numerous calls during the week from customers. Some good, some bad.  We always appreciate customers who take time out in their day to notify the managers that our employees did a great job. [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Learn More About Our Sales Team!</title>
		<link>http://blog.abt.com/2011/03/learn-more-about-our-sales-team/</link>
		<comments>http://blog.abt.com/2011/03/learn-more-about-our-sales-team/#comments</comments>
		<pubDate>Tue, 22 Mar 2011 13:42:01 +0000</pubDate>
		<dc:creator>nicke</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Products]]></category>
		<category><![CDATA[Technology News]]></category>
		<category><![CDATA[abt sales staff]]></category>
		<category><![CDATA[customer service]]></category>

		<guid isPermaLink="false">http://www.abt.com/blog/?p=7045</guid>
		<description><![CDATA[Here at Abt we have over 200 qualified sales members here to assist your every need.   Many of our online shoppers are unable to make it into the store due to their location, but fret not, we have a hard-working web and phones sales staff for all our customers outside the Chicagoland area. Read [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>Customer Appreciation Sale!</title>
		<link>http://blog.abt.com/2011/03/customer-appreciation-sale-3/</link>
		<comments>http://blog.abt.com/2011/03/customer-appreciation-sale-3/#comments</comments>
		<pubDate>Tue, 08 Mar 2011 15:03:08 +0000</pubDate>
		<dc:creator>nicke</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Products]]></category>
		<category><![CDATA[Technology News]]></category>
		<category><![CDATA[abt]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Sale]]></category>

		<guid isPermaLink="false">http://www.abt.com/blog/?p=6988</guid>
		<description><![CDATA[Our customer appreciation sale has arrived this week!  Browse through thousands of items on abt.com.  Save throughout the site and get free shipping on most items. Now through Monday, 03/14/11 @ 11:00 pm (CST). Start shopping now!]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Abt&#039;s Award Winning Service</title>
		<link>http://blog.abt.com/2011/01/abts-award-winning-service/</link>
		<comments>http://blog.abt.com/2011/01/abts-award-winning-service/#comments</comments>
		<pubDate>Wed, 19 Jan 2011 23:15:17 +0000</pubDate>
		<dc:creator>nicke</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Products]]></category>
		<category><![CDATA[Technology News]]></category>
		<category><![CDATA[abt]]></category>
		<category><![CDATA[award]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[e-tailing]]></category>

		<guid isPermaLink="false">http://www.abt.com/blog/?p=6636</guid>
		<description><![CDATA[This week results of the e-tailing group&#8217;s 13th Annual Mystery Shopping Study names Abt Electronics as one of the Top 9 best online customer service.  They conducted secret shopping of 100 online merchants. The explanation that, &#8220;These merchants understand that efficiency and convenience are essential to deliver a best-in-class online shopping experience&#8221; was part of the [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Spooktacular Sunday at Abt</title>
		<link>http://blog.abt.com/2010/10/spooktacular-sunday-at-abt/</link>
		<comments>http://blog.abt.com/2010/10/spooktacular-sunday-at-abt/#comments</comments>
		<pubDate>Mon, 11 Oct 2010 14:00:34 +0000</pubDate>
		<dc:creator>nicke</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Cari Boyk]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[farmer brown]]></category>
		<category><![CDATA[Halloween]]></category>
		<category><![CDATA[kids day]]></category>

		<guid isPermaLink="false">http://www.abt.com/blog/?p=5526</guid>
		<description><![CDATA[This past Sunday, our monthly Kids Day got a bit spooky.  Decorations were scattered around our atrium, and kids were able to craft their own Halloween bracelets, trick or treat bags, pumpkin picture frames and get their faces painted with designs of ghosts, goblins and more.  For the first time ever kids were able to [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Abt&#039;s Number One Goal</title>
		<link>http://blog.abt.com/2010/07/5036/</link>
		<comments>http://blog.abt.com/2010/07/5036/#comments</comments>
		<pubDate>Thu, 08 Jul 2010 20:00:23 +0000</pubDate>
		<dc:creator>jarocena</dc:creator>
				<category><![CDATA[Learning Center]]></category>
		<category><![CDATA[abt]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[installation]]></category>
		<category><![CDATA[roy leonard]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[WGN]]></category>

		<guid isPermaLink="false">http://www.abt.com/blog/?p=5036</guid>
		<description><![CDATA[If you’re a native to the Chicagoland area, you will probably know the name Roy Leonard. Roy was the radio host for WGN’s mid-day radio show for 31 years and is considered on one of Chicago’s most trusted voices. He has interviewed entertainment stars such as Sophia Loren, Sylvester Stallone, Bette Midler, Paul McCartney and [...]]]></description>
		<wfw:commentRss>http://blog.abt.com/2010/07/5036/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Abt&#039;s Drivers Discuss Customer Service!</title>
		<link>http://blog.abt.com/2010/05/abts-drivers-discuss-customer-service/</link>
		<comments>http://blog.abt.com/2010/05/abts-drivers-discuss-customer-service/#comments</comments>
		<pubDate>Tue, 25 May 2010 15:15:28 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Learning Center]]></category>
		<category><![CDATA[Abt atrium]]></category>
		<category><![CDATA[Custom Audio]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Drivers]]></category>
		<category><![CDATA[Installers]]></category>
		<category><![CDATA[Service Techs]]></category>

		<guid isPermaLink="false">http://www.abt.com/blog/?p=4643</guid>
		<description><![CDATA[Abt has over 250 staff members working in the field, including delivery crews, service techs, custom audio video installers, etc… These groups make over a thousand calls into customer’s homes each day. This morning, there was an unannounced meeting for them in our atrium. The meeting covered customer feedback, general policies, and ways to ensure [...]]]></description>
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		<slash:comments>0</slash:comments>
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