It’s no surprise we like to get really into our holidays here, and Valentine’s Day is no exception. That explains the lineup of brightly-decorated, personalized bags lining the wall behind customer service department today. Over the last week, customer service reps spent their downtime decorating the Valentine’s Day goodie bags for each of the 62 (yep, sixty-two!) members of their department. After a hectic Customer Appreciation Sale weekend, the Valentines will be a welcome treat for our hard-working CS reps.
Posts Tagged ‘Atrium’
If you’ve stopped by our store the last week or so, chances are you’ve seen a part of our Atrium under construction. Abt is planning on opening a loft in our Atrium this summer and one of the ways to get to the new upper-level section is via glass escalator and elevator. Workers have been diligently chopping away at concrete and marble to create a section wide and deep enough to contain both the escalator and elevator.
Looks pretty messy now, but come this summer, we will have a new section for sales in our ever-expanding retail location.
We now have a new special display in our Atrium. Located next to the free cookies and coffee we have every weekend, come on by and check out “Sand” created by Mine-Control. It works by making shadow puppets, which can then be constructed into concave structures, with your hands, arms or legs to catch the sand and toss it around however you want. Check out the video below for an example of some cool things you can do. Hope to see you this weekend!
The Easter Bunny is coming to Abt! Visit the Easter Bunny this weekend or next weekend. The bunny will hop into the Abt Atrium March 27th and 28th as well as April 2nd and 3rd from 12 to 4pm.
The Abt family is constantly asked why their business thrives; what’s their secret to success? Most simply, they hold true to the values passed down from their parents and grandparents. Jewel and David Abt taught future generations to relish change, keep the store uniquely exciting, and take care of customers.
After being nominated for a U.S. Global Innovator Award (gia), by Peter Giannetti, of Home World Business Magazine (HWBM), Abt was honored as a gia winner on March 14th. The awards dinner was at the Hotel Intercontinental in Chicago. Ricky Abt and Joe Klett attended to accept the award. It is the Abt Family’s commitment to Jewel and Dave’s advice that helped win this award.
Home World Business magazine showcased Abt and their Global Innovator Award in the March 14th issue. Abt’s unique 358,000 square foot facility, Atrium, and business practices were also highlighted.
Robert (Bob) Abt, CEO, was the visionary behind Abt’s unique showroom. Keeping the store unique and exciting was at the forefront of his design concept. Bob is “a student of the Steve Wynn school of visual merchandising, and he readily admits the iconic Las Vegas casino innovator was his biggest inspiration,” Peter Giannetti reported in the March 14th issue of HWBM.
The Bellagio was Bob’s design influence for the Atrium; which some compare to a mall. At the center of the Atrium is a fountain and surrounding the fountain’s dancing waters is a series of kitchen vignettes and boutique stores. The Abt family wants their customers to have a unique shopping experience. The Atrium provides a comfortable environment and entertainment for the whole family.
Looking past the esthetics of the store, Abt thrives, thanks to unmatched customer service and the green initiatives. The recycling center, using a co-generator, and selling environmentally friendly electronics and appliances have helped to reduce Abt’s carbon footprint.
Abt is still family owned and managed by Bob and his four sons, Mike, Jon, Ricky, and Billy. There is always an Abt family member at the store, Jewel and Dave’s vision is achieved everyday.
Taking care of customers by providing unparalleled service pre- and post-sale service is a number one priority, as seen in the customer service motto posted throughout the store, “The Answer is Always Yes to any Reasonable Request.”
Abt has been growing and changing with customers since 1936; Abt will continue to do so as long as there are appliances and electronics in the home.
Looking for a family-friendly Superbowl tailgate party? Come on down to Abt on Sunday for some football fun! We will be having a “throwback” Superbowl party, so dress like you did when the Bears won the Superbowl, 24 years ago. The Atrium will be filled with food, games, and crafts. Featured activities include:
– Making a helmet to support your favorite team in Miami
– Making a “paper” finger to hold up when you cheer on your team
– Having your photo taken in front of a Soldier Field backdrop
– Enjoying tailgate foods with other football fans
These activities begin at 12pm and end at 4pm, which leaves you plenty of time to get home for the big game. Bring you family and friends and we will see you on Superbowl Sunday!
One of the store’s main attractions is nestled away in the Apple boutique, where a world of butterflies awaits your visit. The world of butterflies allows you to interact with our colorful winged friends in a way not possible in the real world. A bit excited upon your arrival, the butterflies will take flight. However, within a matter of seconds, these little creatures will quickly befriend you. By simply entering their virtual world, your shadow casts a spot for the butterflies to land. And yes, they will land, but only to catch their breath before they take flight again.
Inspired by the Big Backyard exhibit at the Chicago Children’s Museum, founder and chief artist Zach Booth Simpson of Min Control designed the world of butterflies for Abt Electronics in the early months of 2004. Since its arrival many people, both young and old, have befriended the butterflies and make it a point to visit them as much as possible. “This is truly an epic encounter, bringing the outside world indoors!” said Tim B., an Abt customer. To view more images of our butterfly virtual world, click here. To see more Abt’s attractions, click here. –Maral A.